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Frequently Asked Questions About Our Housekeeping Services
Whether you're booking your first cleaning or are already part of the Rose Petal Housekeeping family, we know you may have questions about how our services work. This page is here to give you clear, helpful answers about everything from pricing and scheduling to what to expect on your first visit.
Our goal is to make your experience as smooth, transparent, and stress-free as possible — just like our cleanings. If you don’t find the answer you’re looking for below, contact us through the form or call (541) 343-7673. We’re always happy to assist.
What areas do you serve?
Rose Petal Housekeeping proudly serves clients throughout Lane County —
Our locally based team members live and work right here in the region, so we understand the unique cleaning needs of homes in our area — from seasonal allergies and outdoor lifestyles to busy households that need reliable, consistent service. Whether you’re in a quiet neighborhood, a family-focused suburb, or a rural property, we’re equipped to support your home with care.
What special offers do you currently have available?
We offer a variety of offers to help you save on your cleaning services! Any current offers are listed in our section for Service Options & Offers, make sure to check them out.
What’s included in a deep cleaning service?
Our deep cleaning service provides a more detailed cleaning than is possible with regular maintenance, we tackle hard-to-reach areas and giving your home a thorough top-to-bottom clean. It’s perfect for seasonal refreshes or as a first-time cleaning to set a high standard of cleanliness.
Do you provide specialized cleaning services?
Yes, we partner with trusted professionals to offer additional services like carpet cleaning, window washing, upholstery care, tile and grout cleaning, and more.
What if something is missed?
The cleaning methods we use ensure that your home receives the most consistent clean every time. During your first visit, we’ll create a customized cleaning plan that’s designed to accommodate all of your specific requests. However, we do recognize that perfection is not always possible, which is why we’re happy to correct our mistakes at no additional cost to you when you contact us by the end of the next business day following your service.
How often should I schedule cleaning services?
Our flexible cleaning options make it easy to find the right fit for your lifestyle. For busy families, we recommend weekly or biweekly maintenance cleaning to keep your space consistently fresh. Monthly cleanings are ideal for individuals, and we also offer seasonal deep cleanings to tackle less frequent but essential tasks. If you’re moving, our Move-In/Move-Out Cleaning ensures your space is spotless.
How much do your services cost?
We’re proud to be recognized as a provider of affordable, top-quality housecleaning services. Our team works with every homeowner to develop a cleaning plan that’s customized to fit their needs. The costs of our services depend on the size of your home and what you’d like cleaned.
With advance notice, we can also add specialty services to your regular cleaning plan as needed, such as: refridgerator interior cleaning, oven interior cleaning, changing bed linens, and carpet cleaning.
Can I customize my cleaning package?
Absolutely! Every home and client has unique needs, and we’re happy to accommodate your preferences. Whether it’s adding specialized tasks like window washing, carpet cleaning, or tile and grout care, or prioritizing certain areas of your home, simply let us know.
Get Started With Easy Scheduling
- Answer a few questions about your cleaning needs through this form
- We will determine the price and communicate through email (or phone if you prefer)
- Your cleaning will be scheduled at a time and date that fits your schedule
- Enjoy your clean home!
It’s THAT easy!
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Ready to Hand Over the Cleaning?
Let us help you reclaim your time and enjoy your space again. Whether you're settling into a new home or simply want to hand off your cleaning tasks to reliable professionals, we’re here to help.